Terms and Conditions
Last Updated on 14th October 2025
Welcome to Pedalco Sri Lanka. These Terms and Conditions govern your use of our website and the purchase of products available through our platform.
By accessing or using our website, you agree to comply with these terms. Please read them carefully before placing any orders.
1. Use of the Website
a. You must be at least 18 years old to make purchases on our website.
b. You are responsible for maintaining the confidentiality of your account details, including your username and password.
c. You agree to provide accurate, complete, and current information during registration and checkout.
d. You agree not to use our website for any unlawful, fraudulent, or unauthorised activities.
2. Product Information and Pricing
a. We strive to provide accurate descriptions, images, and pricing for all products offered on our website. However, Pedalco Sri Lanka does not guarantee that all information is error-free or complete.
b. Prices and availability of products are subject to change without prior notice.
c. Promotional offers, discounts, and sales are available for a limited time and may include additional conditions.
3. Orders and Payments
a. By placing an order on our website, you are making an offer to purchase the selected items under these Terms and Conditions.
b. Pedalco Sri Lanka reserves the right to refuse, cancel, or limit any order for reasons such as product unavailability, pricing errors, or suspected fraudulent activity.
c. You agree to provide valid and up-to-date payment details and authorise us (or our third-party payment partners) to charge the total order amount, including taxes and shipping fees, to your selected payment method.
d. Payments are processed securely through trusted third-party providers. Pedalco Sri Lanka does not store or have access to your complete payment details.
4. Shipping and Delivery
a. We make every effort to ensure prompt shipping and delivery of your orders.
b. Estimated delivery times are provided for convenience and may vary depending on your location, courier operations, and other factors beyond our control.
c. Any delivery delays do not entitle customers to compensation or cancellation unless explicitly agreed otherwise.
5. Returns and Refunds
All returns, exchanges, and refunds are handled in accordance with our Refund Policy, which outlines the process and eligibility requirements.
Please refer to the Refund Policy available on our website for detailed information.
6. Intellectual Property
a. All content on the Pedalco Sri Lanka website — including text, images, graphics, logos, and designs — is the property of Pedalco Sri Lanka or its content suppliers and is protected by applicable intellectual property laws.
b. You may not reproduce, distribute, modify, or use any content from our website without prior written consent.
7. Limitation of Liability
a. To the fullest extent permitted by law, Pedalco Sri Lanka, its owners, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our website or products.
b. We make no express or implied warranties regarding product suitability, performance, or availability, except as required under applicable consumer protection laws.
c. Customers are responsible for ensuring correct product selection and safe usage of all cycling products purchased from us.
8. Amendments and Termination
Pedalco Sri Lanka reserves the right to modify or update these Terms and Conditions at any time without prior notice.
All changes will take effect immediately upon posting on our website. Continued use of the website constitutes your acceptance of the revised terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team via phone using the contact details provided on our website.